As part of our HESQ (Health, Environment, Safety & Quality) activity and commitment to continuous improvement, Yara surveys customers every two years and acts on the findings. Written questionnaires are sent out and the responses independently analyzed and the findings discussed and acted on by the Management Team. This helps us understand our customers even better.
EFMA Product Stewardship
Yara uses the principles of Product Stewardship to guide all its activities. Yara has been committed to the principles of Product Stewardship established by the European Fertilizer Manufacturers Association (EFMA) in 2003, with compliance verified by independent auditors. Product Stewardship ensures that proper care is taken along the whole fertilizer chain from product development and purchase of raw materials, through production, storage and distribution, to sales, delivery and use on the farm.
ISO 9001, ISO 14001, OHSAS 18001
Yara is committed to achieving ISO 9001 and ISO 14001 and OHSAS 18001 certification at all its global plants/operations.
ISO 9001 is part of the ISO 9000 family of standards for quality management systems maintained by ISO, the International Organization for Standardization, administered by accreditation and certification bodies who verify activities through audits.
ISO 14001 was first published as a standard in 1996 and specifies the requirements for an organization’s environmental management system. It applies to those environmental aspects over which an organization has control and where it can be expected to have an influence.
OHSAS 18001 is the internationally recognized assessment specification for occupational health and safety management systems. It was developed by a selection of leading trade bodies, international standards and certification bodies to address a gap where no third-party certifiable international standard exists.
Yara is committed to meeting The European Regulation REACH (Registration, Evaluation, Authorization and Restriction of Chemicals), which came into force on the 1st of June 2007, with the objective to improve the protection of human health and environment. Besides the increased testing of chemicals there will also be an increased demand in the European market for exchange of information between suppliers, customers, producers, importers and Competent Authorities.